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Utilities > Water
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The City of Mulvane provides their residents with city water along with the electric and sewer. These services are all mailed out on one postcard type bill. The bills are mailed out on the 25th of the month and are due on the 5th of the following month. After the 5th, a 5% penalty is assessed on the late bill. All bills are due by the 20th of the month. On the 20th of the month if your bill is not in the office when the city office opens at 8:00 a.m. a $30.00 plus tax administration fee is charged. If the bill has not been received in the city office when the disconnect list goes out you will be responsible for paying the current bill, the administration fee and if you have been shut off in a 12-month period an additional deposit of $150.00 will be due as well. If your utility bill gets disconnected and you come to the city office to pay, it will not be reconnected until all disconnects have been completed and utility staff returns to the city office to collect paid reconnects at that time.
If a disconnection occurs after 5:00 p.m. a $75.00 plus tax administration fee is charged to reconnect the services.
The City of Mulvane provides their residents with city water along with the electric and sewer. These services are all mailed out on one postcard type bill. The bills are mailed out on the 25th of the month and are due on the 5th of the following month. After the 5th, a 5% penalty is assessed on the late bill. All bills are due by the 20th of the month. On the 20th of the month if your bill is not in the office when the city office opens at 8:00 a.m. a $30.00 plus tax administration fee is charged. If the bill has not been received in the city office when the disconnect list goes out you will be responsible for paying the current bill, the administration fee and if you have been shut off in a 12-month period an additional deposit of $150.00 will be due as well. If your utility bill gets disconnected and you come to the city office to pay, it will not be reconnected until all disconnects have been completed and utility staff returns to the city office to collect paid reconnects at that time.
If a disconnection occurs after 5:00 p.m. a $75.00 plus tax administration fee is charged to reconnect the services.
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It is unlawful to reconnect any of the utilities owned by the City of Mulvane if customer is disconnected due to failure to pay. If customer reconnects utilities without going through the City of Mulvane they may be prosecuted for stealing city utilities.
Contact the City of Mulvane at 777-1143 for questions or concerns Monday - Friday from 8:00 a.m. - 5:00 p.m.
Contact the non-emergency police dispatcher after 5:00 p.m. for questions and concerns on weekends at 777-4262.
It is unlawful to reconnect any of the utilities owned by the City of Mulvane if customer is disconnected due to failure to pay. If customer reconnects utilities without going through the City of Mulvane they may be prosecuted for stealing city utilities.
Contact the City of Mulvane at 777-1143 for questions or concerns Monday - Friday from 8:00 a.m. - 5:00 p.m.
Contact the non-emergency police dispatcher after 5:00 p.m. for questions and concerns on weekends at 777-4262.
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| Important Information on City Water
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The City of Mulvane purchases water from the City of Augusta. Augusta has a surface water treatment plant that treats water from three sources, the El Dorado Lake, the City of Augusta City Lake and the Santa Fe Lake. There are times when the water has a bad taste and an odor. Customers often describe the odor as earthy, musty, woody or an aquarium smell.
Most of the biological activity that causes taste and odor problems occurs near the surface of the lake. The raw water inlets are located as deep as practical to access the highest quality water. Under normal conditions, the water in a lake stratifies into temperature layers. The varying densities of the layers prevents them from mixing. In the winter the water near the surface is colder than the deeper water. In the summer the water near the surface is warmer than the deeper water. The primary problem that causes taste and odor problems associated with the treatment of surface water occurs in the spring and fall when the temperature of the surface of a lake becomes equal to the temperatures of the lower levels allowing wind to mix the entire contents of the lake.
The problem is primarily caused by algae blooms. There are over forty different kinds of free floating algae that cause taste and odor problems. Typically, the effects of these conditions last a few weeks, and then slowly dissipate.
Augusta has had several complains from their customers as well. They have taken some measures too minimize taste and odor problems such as adding potassium permanganate, feeding more powered activated carbon than usual, and adjusting the flow from the three sources of raw water. The water they send to us comes from the same source that serves their own residents.
In extremely rare instances algae blooms of a specific type have been associated with adverse health effects. The only algae bloom health problem that I'm aware of in Kansas occurred at Marian Reservoir in June of 2003. We have no reason to suspect that there are adverse health risks associated with the current taste and odor problems here. This is part of the normal cycle that we experience twice each year.
The Short Answer
The lakes turn over every year. Generally, after a few weeks the odor will dissipate. Thermalclime is another name for the lakes turning over.
The City of Mulvane purchases water from the City of Augusta. Augusta has a surface water treatment plant that treats water from three sources, the El Dorado Lake, the City of Augusta City Lake and the Santa Fe Lake. There are times when the water has a bad taste and an odor. Customers often describe the odor as earthy, musty, woody or an aquarium smell.
Most of the biological activity that causes taste and odor problems occurs near the surface of the lake. The raw water inlets are located as deep as practical to access the highest quality water. Under normal conditions, the water in a lake stratifies into temperature layers. The varying densities of the layers prevents them from mixing. In the winter the water near the surface is colder than the deeper water. In the summer the water near the surface is warmer than the deeper water. The primary problem that causes taste and odor problems associated with the treatment of surface water occurs in the spring and fall when the temperature of the surface of a lake becomes equal to the temperatures of the lower levels allowing wind to mix the entire contents of the lake.
The problem is primarily caused by algae blooms. There are over forty different kinds of free floating algae that cause taste and odor problems. Typically, the effects of these conditions last a few weeks, and then slowly dissipate.
Augusta has had several complains from their customers as well. They have taken some measures too minimize taste and odor problems such as adding potassium permanganate, feeding more powered activated carbon than usual, and adjusting the flow from the three sources of raw water. The water they send to us comes from the same source that serves their own residents.
In extremely rare instances algae blooms of a specific type have been associated with adverse health effects. The only algae bloom health problem that I'm aware of in Kansas occurred at Marian Reservoir in June of 2003. We have no reason to suspect that there are adverse health risks associated with the current taste and odor problems here. This is part of the normal cycle that we experience twice each year.
The Short Answer
The lakes turn over every year. Generally, after a few weeks the odor will dissipate. Thermalclime is another name for the lakes turning over.
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City of Mulvane
Utility Production Director
Galen Cummins
777-9550 / 213-9240
Utility Production Director
Brad Modlin
777-9553 / 213-9452
City of Mulvane
Utility Production Director
Galen Cummins
777-9550 / 213-9240
Utility Production Director
Brad Modlin
777-9553 / 213-9452
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$5.25 for the monthly customer charge and $4.94 per 1,000 gallons thereafter.
$5.25 for the monthly customer charge and $4.94 per 1,000 gallons thereafter.
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A 5% incremental charge is included on the electric portion of the utility bill.
A 5% incremental charge is included on the electric portion of the utility bill.
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| Water Conservation Tips
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Inside Your Home
- Toilets are the largest water users inside your home with each flush using 5 gallons of water in older style toilets and 1.5 to 2 gallons in newer models. Avoid unnecessary toilet flushes – dispose of tissues, insects and other similar waste in the trash, rather than your toilet.
- Letting the bathroom water faucet run while brushing your teeth or shaving wastes 4 gallons of water a minute or more. Turn the water off while doing so and save gallons of water several times a day.
- Adjust the water level in your washing machine and dishwasher to the size of the load you are washing. If you cannot adjust the water level, then only operate these machines when they have full loads.
- Take shorter showers, or when you are in the shower, turn on the water to get wet, turn off the water to lather up, and then turn the water back on to rinse. Four gallons of water or more is used per minute in the shower.
- Thaw frozen food in the refrigerator or microwave, not under running water.
- Check all faucets and toilets in your home. Replace washers and clean screens to improve leaking and better water pressure. Replace the insides of the toilet if it runs continuously this may result in a large use of water consumption if not repaired. A slow leak can waste 15 to 20 gallons a day.
- Install low-flow showerheads, faucet aerators or flow restrictors.
- Wash full loads of laundry and dishes.
Outside Your Home
- Know and follow your watering restrictions if any. Only water when your lawn and landscape need it and not just because it’s your approved watering day.
- Water your lawn in the morning or late at night to minimize water loss from evaporation, and avoid watering on windy days.
- Ensure sprinkler heads are working properly and are watering your lawn and landscape and not your driveway, house, and other impervious areas.
- Install a rain sensor switch to override irrigation systems when it’s raining.
- Do not hose down your driveway or sidewalk. Use a broom to clean leaves and debris from these areas.
- Use a rain barrel to collect rainwater to water plants.
- Plant warm season grasses (Bermuda or Azioza) which requires about half of the water as Fescue.
Preventative Measures
- To detect toilet leaks, add food coloring to the toilet tank. If you have a leak, the color will appear in the bowl within 30 minutes (flush toilet immediately to avoid stains).
- Update your showerhead to a low-flow showerhead, which can reduce water use by up to 50 percent.
- Water loss from drippy faucets can range from several gallons to hundreds of gallons of water per day. Leaks can be fixed in faucets by replacing washers and by tightening or repacking the faucet stem. You may also choose to install low flow faucets or faucet aerators to conserve water. Retrofitting household faucets with low-flow aerators can cut water use by up to 50 percent.
- Check your water meter when you are sure no water is being used. If the meter reading changes, you know you have a leak. There are several good websites that give detailed instructions on how to read your specific water meter.
- The City suggests if you feel you have a leak take a water reading at the water meter and do not use water in the house for an (8) eight hour period and recheck. If water is registering through the water meter, there may be an internal water leak inside your home or in the water line from the meter to the house. If a leak can not be located it is advisable to call a plumber. Make sure water softeners are bypassed prior to checking for a leak. The water softener may be malfunctioning and may need service or cleaned.
Reduce your utility bill
Water conservation is the right thing to do not just because of the importance of conserving this natural resource, but also because of the financial savings it brings to those who conserve.
Inside Your Home
- Toilets are the largest water users inside your home with each flush using 5 gallons of water in older style toilets and 1.5 to 2 gallons in newer models. Avoid unnecessary toilet flushes – dispose of tissues, insects and other similar waste in the trash, rather than your toilet.
- Letting the bathroom water faucet run while brushing your teeth or shaving wastes 4 gallons of water a minute or more. Turn the water off while doing so and save gallons of water several times a day.
- Adjust the water level in your washing machine and dishwasher to the size of the load you are washing. If you cannot adjust the water level, then only operate these machines when they have full loads.
- Take shorter showers, or when you are in the shower, turn on the water to get wet, turn off the water to lather up, and then turn the water back on to rinse. Four gallons of water or more is used per minute in the shower.
- Thaw frozen food in the refrigerator or microwave, not under running water.
- Check all faucets and toilets in your home. Replace washers and clean screens to improve leaking and better water pressure. Replace the insides of the toilet if it runs continuously this may result in a large use of water consumption if not repaired. A slow leak can waste 15 to 20 gallons a day.
- Install low-flow showerheads, faucet aerators or flow restrictors.
- Wash full loads of laundry and dishes.
Outside Your Home
- Know and follow your watering restrictions if any. Only water when your lawn and landscape need it and not just because it’s your approved watering day.
- Water your lawn in the morning or late at night to minimize water loss from evaporation, and avoid watering on windy days.
- Ensure sprinkler heads are working properly and are watering your lawn and landscape and not your driveway, house, and other impervious areas.
- Install a rain sensor switch to override irrigation systems when it’s raining.
- Do not hose down your driveway or sidewalk. Use a broom to clean leaves and debris from these areas.
- Use a rain barrel to collect rainwater to water plants.
- Plant warm season grasses (Bermuda or Azioza) which requires about half of the water as Fescue.
Preventative Measures
- To detect toilet leaks, add food coloring to the toilet tank. If you have a leak, the color will appear in the bowl within 30 minutes (flush toilet immediately to avoid stains).
- Update your showerhead to a low-flow showerhead, which can reduce water use by up to 50 percent.
- Water loss from drippy faucets can range from several gallons to hundreds of gallons of water per day. Leaks can be fixed in faucets by replacing washers and by tightening or repacking the faucet stem. You may also choose to install low flow faucets or faucet aerators to conserve water. Retrofitting household faucets with low-flow aerators can cut water use by up to 50 percent.
- Check your water meter when you are sure no water is being used. If the meter reading changes, you know you have a leak. There are several good websites that give detailed instructions on how to read your specific water meter.
- The City suggests if you feel you have a leak take a water reading at the water meter and do not use water in the house for an (8) eight hour period and recheck. If water is registering through the water meter, there may be an internal water leak inside your home or in the water line from the meter to the house. If a leak can not be located it is advisable to call a plumber. Make sure water softeners are bypassed prior to checking for a leak. The water softener may be malfunctioning and may need service or cleaned.
Reduce your utility bill
Water conservation is the right thing to do not just because of the importance of conserving this natural resource, but also because of the financial savings it brings to those who conserve.
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