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Utilities
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| Electric, Water & Sewer Service in the City of Mulvane
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The City of Mulvane provides the electric and water service for their customers living within the city limits.
Every month a City of Mulvane meter reader accesses your property to read your electric and water meters. It is the responsibility of the consumer to provide adequate and safe passage for the meter reader to obtain an accurate reading of your meters. If the meter readers are unable to obtain the readings the bill is estimated until the consumer makes it possible for the meter reader to obtain the readings without hindrances.
Section 700.030 of the City of Mulvane Municipal Code Book states that city employees and officials shall have access to any of the premises served by municipal utilities for the purpose of inspecting the same and gathering data concerning the operation of the utility system at all reasonable times and dates, upon reasonable notice to the owner or tenant.
On the upper left hand corner of the utility bill is the reading date that your meters were read that month. The information on your bill also informs the consumer of how many days were in that particular reading period. The prior readings and the present readings are shown to represent the usage which determines the amount of your bill. The difference represents the usage that has been consumed during the billing period. Reading dates may vary due to the weather, weekends and holidays. Currently all meters are read from the 25th of the month through 15th of the following month.
The City of Mulvane provides the electric and water service for their customers living within the city limits.
Every month a City of Mulvane meter reader accesses your property to read your electric and water meters. It is the responsibility of the consumer to provide adequate and safe passage for the meter reader to obtain an accurate reading of your meters. If the meter readers are unable to obtain the readings the bill is estimated until the consumer makes it possible for the meter reader to obtain the readings without hindrances.
Section 700.030 of the City of Mulvane Municipal Code Book states that city employees and officials shall have access to any of the premises served by municipal utilities for the purpose of inspecting the same and gathering data concerning the operation of the utility system at all reasonable times and dates, upon reasonable notice to the owner or tenant.
On the upper left hand corner of the utility bill is the reading date that your meters were read that month. The information on your bill also informs the consumer of how many days were in that particular reading period. The prior readings and the present readings are shown to represent the usage which determines the amount of your bill. The difference represents the usage that has been consumed during the billing period. Reading dates may vary due to the weather, weekends and holidays. Currently all meters are read from the 25th of the month through 15th of the following month.
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| Schedule of Utility Bills
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The City of Mulvane's utility bills are mailed out on the 25th of each month. Utility bills are due by the 5th of the month. Late notices are mailed on the 10th of the month to all unpaid utility customers. At 8:00 a.m. on the 20th of the month a $30.30 administration fee will be added to any bill that is not paid.
The City of Mulvane's utility bills are mailed out on the 25th of each month. Utility bills are due by the 5th of the month. Late notices are mailed on the 10th of the month to all unpaid utility customers. At 8:00 a.m. on the 20th of the month a $30.30 administration fee will be added to any bill that is not paid.
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When paying utility bills in person please bring your entire bill for proper credit and a stamped receipt will be returned to you. When mailing or putting bills in the drop box please attach the small portion of your utility stub with check with account number for proper credit and reference.
When paying utility bills in person please bring your entire bill for proper credit and a stamped receipt will be returned to you. When mailing or putting bills in the drop box please attach the small portion of your utility stub with check with account number for proper credit and reference.
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PAYMENT OF UTILITY BILLS ARE DUE BY THE 5TH OF THE MONTH TO AVOID PENALTY. A 5% penalty is assessed to bills paid after the 5th of the month.
SHUT-OFF FOR NON-PAYMENT OF CITY OF MULVANE UTILITY BILLS IS THE 20TH OF THE MONTH. ALL UTILITY PAYMENTS MUST BE PAID BY 8:00 A.M. TO AVOID THE $30.30 ADMINISTRATION FEE OR ARE SUBJECT TO BEING SHUT-OFF FOR NON-PAYMENT AND ADDITIONAL DEPOSITS MAY RESULT IF YOU HAVE BEEN SHUT OFF IN 12 MONTHS. If a utility customer is shut-off for non-payment of the utility bill they must come or call the Mulvane City Building and pay their past due utility bill along with an administration fee prior to having utilities restored.
In the event a customer has had service shut-off twice in a twelve-month period, upon the second shut-off, an additional deposit is assessed which is $100.00 for electric and $50.00 for water. This deposit must be paid in addition to any other charges and delinquent utility bills prior to services being restored. Contact the Mulvane City Building between 8-5 for questions or information on the electric, water or sewer at 777-1143. For after hours utility service, please call the Mulvane Police Department non-emergency number at 777-4262.
PAYMENT OF UTILITY BILLS ARE DUE BY THE 5TH OF THE MONTH TO AVOID PENALTY. A 5% penalty is assessed to bills paid after the 5th of the month.
SHUT-OFF FOR NON-PAYMENT OF CITY OF MULVANE UTILITY BILLS IS THE 20TH OF THE MONTH. ALL UTILITY PAYMENTS MUST BE PAID BY 8:00 A.M. TO AVOID THE $30.30 ADMINISTRATION FEE OR ARE SUBJECT TO BEING SHUT-OFF FOR NON-PAYMENT AND ADDITIONAL DEPOSITS MAY RESULT IF YOU HAVE BEEN SHUT OFF IN 12 MONTHS. If a utility customer is shut-off for non-payment of the utility bill they must come or call the Mulvane City Building and pay their past due utility bill along with an administration fee prior to having utilities restored.
In the event a customer has had service shut-off twice in a twelve-month period, upon the second shut-off, an additional deposit is assessed which is $100.00 for electric and $50.00 for water. This deposit must be paid in addition to any other charges and delinquent utility bills prior to services being restored. Contact the Mulvane City Building between 8-5 for questions or information on the electric, water or sewer at 777-1143. For after hours utility service, please call the Mulvane Police Department non-emergency number at 777-4262.
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Automatic Bill Payment is now available to our customers. This is a program that will allow for automatic payment of the customer's utility bill through their bank. Payment can be deducted from a Checking or Savings account. The customer will continue to receive a bill so they will know how much will be deducted from their account. The bill will advise the customer not to pay, that it has been sent to their bank. All payments will be deducted from the customer's account on the 5th of the each month. If customer does not have the funds available on the 5th of the month, a $30.00 service fee will be charged and customer will be taken off the Automatic Bill Payment Plan for 1 year.
To qualify for this service, a customer will need to come to the city building to fill out an application and bring a voided check with the customer's current information. If at any time the account shows insufficient, the customer will be charged an insufficient check charge, be dropped from the program, and be required to pay by cash or money order for the next year. After which, they can reapply.
Sign up forms for ACH payment (Automatic Bill Payment) are available at the Mulvane City Building, 211 N. Second.
Automatic Bill Payment is now available to our customers. This is a program that will allow for automatic payment of the customer's utility bill through their bank. Payment can be deducted from a Checking or Savings account. The customer will continue to receive a bill so they will know how much will be deducted from their account. The bill will advise the customer not to pay, that it has been sent to their bank. All payments will be deducted from the customer's account on the 5th of the each month. If customer does not have the funds available on the 5th of the month, a $30.00 service fee will be charged and customer will be taken off the Automatic Bill Payment Plan for 1 year.
To qualify for this service, a customer will need to come to the city building to fill out an application and bring a voided check with the customer's current information. If at any time the account shows insufficient, the customer will be charged an insufficient check charge, be dropped from the program, and be required to pay by cash or money order for the next year. After which, they can reapply.
Sign up forms for ACH payment (Automatic Bill Payment) are available at the Mulvane City Building, 211 N. Second.
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The City of Mulvane provides the electric, water and sewer within the city limits of Mulvane. Trash service is an individual contracted service under Trash Service under City Services.
Telephone
AT &T Telephone Co.
1-800-222-0300
www.customerservice.att.com
Natural Gas
Kansas Gas Service
1-800-794-4780
www.kansasgasservice.com
Cable Television
Cox Communications
(316) 262-0661
www.cox.com
Electric, Water and Sewer Services
City of Mulvane
211 N. Second
(316) 777-1143
cityof@mulvanekansas.com
The City of Mulvane provides the electric, water and sewer within the city limits of Mulvane. Trash service is an individual contracted service under Trash Service under City Services.
Telephone
AT &T Telephone Co.
1-800-222-0300
www.customerservice.att.com
Natural Gas
Kansas Gas Service
1-800-794-4780
www.kansasgasservice.com
Cable Television
Cox Communications
(316) 262-0661
www.cox.com
Electric, Water and Sewer Services
City of Mulvane
211 N. Second
(316) 777-1143
cityof@mulvanekansas.com
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$5.25 for the monthly customer charge and $4.94 per 1,000 gallons thereafter.
$5.25 for the monthly customer charge and $4.94 per 1,000 gallons thereafter.
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$21.00 monthly customer charge, $5.25 per 1,000 gallons, average sewer charge based on water usage during Dec., Jan., & Feb
$21.00 monthly customer charge, $5.25 per 1,000 gallons, average sewer charge based on water usage during Dec., Jan., & Feb
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$5.45 customer charge, $.0686 per kw, summer rates are from June thru Aug., first 500 kw are based on $.0686 per kw and $.0786 thereafter. A fuel adjustment fee is included in the electric charge which changes monthly according to what the consumer fee is for purchasing electricity.
Fuel Costs: Each month there is a fuel cost added to the electric portion of the utility bill. When it is cheaper for the City to purchase electric opposed to generating that is the charge passed on to the cusumer. The fuel cost varies from month to month.
$5.45 customer charge, $.0686 per kw, summer rates are from June thru Aug., first 500 kw are based on $.0686 per kw and $.0786 thereafter. A fuel adjustment fee is included in the electric charge which changes monthly according to what the consumer fee is for purchasing electricity.
Fuel Costs: Each month there is a fuel cost added to the electric portion of the utility bill. When it is cheaper for the City to purchase electric opposed to generating that is the charge passed on to the cusumer. The fuel cost varies from month to month.
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A 5% incremental charge is included on the electric portion of the utility bill.
A 5% incremental charge is included on the electric portion of the utility bill.
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IMPORTANT – PLEASE READ
- The customer must have at least a 12 month history established at one residence before being eligible.
- The customer shall have a good 12 month payment record (payment must be received on or before the 5th due date) as determined by the City Administrator before being eligible for level billing.
- The customer shall pay the bill by the 5th due date each month to remain on the program.
- Customers can make additional payments at any time if they feel their account is getting behind.
- Any additional payments received, will be determined as extra payments. It will not be considered as payment for the next month. The level payment amount must be received EACH month, on or before the due date, regardless of extra payments made.
- If the customer pays the bill late, they will be automatically dropped from the program by the City, and the penalty shall apply. The customer will be required to bring their account up to date at that time. Any accounts not paid are subject to disconnect if the necessary arrangements for payment has not been made.
- The customer shall remain on the program for the entire year, (unless taken off for late payment by the City.)
- At the end ofDecember,the customer shall bring his/her current balance up to date. The customer shall increase or decrease their payment to have a -0- balance. Any credit balance will be carried forward on the next billing.
- The level billing will continue until a customer chooses tocancel by coming in and signing a cancellation of level billing at the city building.
- Sign-up times for level billing are atanytime a customer has 12-month of service with the City of Mulvane with no late payments. Notification to customers with their level payment amount will be sent to them prior totaking it out on the next bill.
- Methods of payment: In person, Drive-up window, Drop box, Mail, Automatic bank draft, Credit/Debit card (in person or by phone). Please include your payment stub for proper credit. If you are paying by phone you will need to indicate you are on level payment, so the correct amount will be applied.
Jan. 2007
(Forms for Level Billing are available at the Mulvane City Building at 211 N. Second.)
IMPORTANT – PLEASE READ
- The customer must have at least a 12 month history established at one residence before being eligible.
- The customer shall have a good 12 month payment record (payment must be received on or before the 5th due date) as determined by the City Administrator before being eligible for level billing.
- The customer shall pay the bill by the 5th due date each month to remain on the program.
- Customers can make additional payments at any time if they feel their account is getting behind.
- Any additional payments received, will be determined as extra payments. It will not be considered as payment for the next month. The level payment amount must be received EACH month, on or before the due date, regardless of extra payments made.
- If the customer pays the bill late, they will be automatically dropped from the program by the City, and the penalty shall apply. The customer will be required to bring their account up to date at that time. Any accounts not paid are subject to disconnect if the necessary arrangements for payment has not been made.
- The customer shall remain on the program for the entire year, (unless taken off for late payment by the City.)
- At the end ofDecember,the customer shall bring his/her current balance up to date. The customer shall increase or decrease their payment to have a -0- balance. Any credit balance will be carried forward on the next billing.
- The level billing will continue until a customer chooses tocancel by coming in and signing a cancellation of level billing at the city building.
- Sign-up times for level billing are atanytime a customer has 12-month of service with the City of Mulvane with no late payments. Notification to customers with their level payment amount will be sent to them prior totaking it out on the next bill.
- Methods of payment: In person, Drive-up window, Drop box, Mail, Automatic bank draft, Credit/Debit card (in person or by phone). Please include your payment stub for proper credit. If you are paying by phone you will need to indicate you are on level payment, so the correct amount will be applied.
Jan. 2007
(Forms for Level Billing are available at the Mulvane City Building at 211 N. Second.)
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