Patient Focused...Patient Centered...Patient Driven


If you or someone you are with becomes ill or injured and is in need of emergency medical service, here are a few simple steps to follow:

  • KEEP CALM - If you get excited, the patient will too.  It is also easier to give the right information when you are calm.
  • CALL 911 - 911 should be used for all emergencies - Police, Fire, and Emergency Medical Service.

Please provide the 911 Dispatcher with the following information:

  • Who you are and who the patient is.
  • What you believe is wrong with the patient.
  • Where you are - your address and any other information that will help us fine you.
  • Provide a phone number if possible; we may need to call you back.
  • Don't hang up he phone until the dispatcher tells you to.
  • Don't move the patient unless her or she is in danger of being injured from their surroundings.

Questions to expect when the ambulance arrives:

  • Does the patient have any medical problems such as diabetes, epilepsy, heart problems, lung problems, or any other medical condition?
  • Is the patient taking any medications?  It is a good idea to gather these together if possible so EMS personnel can make a list.
  • How was the patient injured or how long ago did they become ill?
  • What was the patient doing just prior to being injured or becoming ill?
  • Who is the patient's regular doctor?

These questions are important in helping the Emergency Medical Services to provide the most helpful and appropriate care.


Click here for a Patient Information Form.

Click here for a copy of the AOB Signature Form.